POLITIQUE DE CONFIDENTIALITÉ

Last updated: September 2026

1. Our Commitment

PERFIX inc. (“PERFIX,” “we,” “us,” or “our”) is committed to protecting privacy and personal information. This Privacy Policy explains how we collect, use, disclose, retain and protect personal information in the course of our business activities and through the use of our website. PERFIX is committed to handling personal information in accordance with applicable privacy laws in Quebec.

2. Person Responsible for the Protection of Personal Information

The IT Director acts as PERFIX’s Person Responsible for the Protection of Personal Information.

For questions regarding this Policy, to exercise your privacy rights, or to submit a complaint, please contact:

Person Responsible for the Protection of Personal Information
IT Director
PERFIX inc.
645 Curé-Boivin Blvd.
Boisbriand, Quebec J7G 2J2
Canada
Email: [email protected]
Telephone: 450-435-0540

3. Personal Information We May Collect

Depending on your interactions with PERFIX, we may collect information such as:

first and last name;
company name and job title;
mailing address;
email address;
telephone number;
information provided in an inquiry, quotation or service request;
information required to process orders and deliveries;
professional information submitted as part of a job application;
curriculum vitae, employment history, education and qualifications;
communications exchanged with PERFIX;
technical information generated when using our website, where applicable.

We seek to limit our collection to personal information that is reasonably necessary for the identified purposes.

4. How We Collect Personal Information

Personal information may be collected when you:

use our “Contact Us” form;
communicate with our sales or customer service teams;
request a quotation;
place an order;
submit a job application or curriculum vitae;
communicate with us by telephone or email;
interact with PERFIX as a customer, supplier or business partner;
use our website, where information is collected automatically through applicable technologies.

5. How We Use Personal Information

PERFIX may use personal information to:

respond to questions and inquiries;
prepare quotations;
provide our products and services;
process and administer orders;
arrange deliveries or installations;
communicate with customers, suppliers and business partners;
provide customer service and after-sales support;
process job applications and manage recruitment;
administer business relationships;
maintain the security of our systems and website;
comply with legal, regulatory, tax and contractual requirements;
prevent fraud and security incidents;
protect PERFIX’s legitimate rights and interests.

We do not use personal information for purposes incompatible with those for which it was collected unless permitted by law or appropriate consent has been obtained.

6. Job Applications and Recruitment

When you submit a job application to PERFIX, we may collect information required to evaluate your application, including your contact information, curriculum vitae, employment history, education, skills and qualifications.

We seek to avoid collecting sensitive personal information at the initial recruitment stage when such information is not necessary to evaluate the application.

If we wish to retain an application for future employment opportunities beyond the period normally required for the recruitment process, we may request the applicant’s authorization where required.

7. Disclosure to Third Parties

PERFIX does not sell personal information.

We may, however, disclose certain personal information to suppliers or service providers when required for our business operations, including providers of:

IT hosting and maintenance;
website hosting or operation;
communication services;
shipping and transportation;
professional services;
other services required for our operations.

Service providers are expected to use personal information only for authorized purposes and to implement appropriate measures to protect its confidentiality and security.

We may also disclose personal information where required or permitted by law.

8. Information Processed Outside Quebec

Some technology providers or service providers may process or host personal information outside Quebec. Where required by applicable law, PERFIX assesses privacy-related factors before such disclosure and implements appropriate measures to protect the information concerned.

9. Consent

Where consent is the appropriate legal basis for a collection, use or disclosure, PERFIX obtains the required consent in accordance with applicable requirements.

Where a processing activity is optional and based on your consent, you may withdraw that consent, subject to applicable legal or contractual restrictions.

Withdrawal of consent does not necessarily require PERFIX to destroy information that must be retained due to a legal obligation or another purpose permitted by law.

10. Retention and Destruction

PERFIX retains personal information only for as long as necessary to fulfill the purposes for which it was collected, subject to applicable legal retention requirements or periods necessary to protect our rights.

When personal information is no longer required and there is no legal reason to retain it, it is securely destroyed or anonymized in accordance with applicable requirements.

11. Security

PERFIX implements reasonable administrative, physical and technological safeguards designed to protect personal information against:

unauthorized access;
loss;
theft;
unauthorized use;
unauthorized disclosure;
unauthorized modification or destruction.

Access to personal information is limited to individuals who require it in the performance of their duties.

However, no electronic transmission or storage method can guarantee absolute security.

12. Confidentiality Incidents

PERFIX maintains a process for managing confidentiality incidents involving personal information. If an incident occurs, we take reasonable measures to limit its consequences and reduce the risk of a similar incident occurring again.

Where required by law, PERFIX notifies the Commission of access of information and the individuals concerned.

PERFIX also maintains a confidentiality incident register in accordance with applicable requirements.

13. Your Rights

Subject to the conditions and exceptions provided by law, you may request:

confirmation as to whether PERFIX holds personal information about you;
access to your personal information;
correction of inaccurate, incomplete or ambiguous personal information;
the exercise of other rights provided under applicable privacy legislation;
where the legal requirements are met, certain computerized personal information in a structured and commonly used technological format;
to submit a complaint regarding PERFIX’s handling of your personal information.

To exercise your rights, please contact: Person Responsible for the Protection of Personal Information – IT Director [email protected]

To protect your personal information, PERFIX may reasonably verify your identity before responding to a request.

14. Complaints

Questions or complaints regarding the protection of personal information may be submitted to: Person Responsible for the Protection of Personal Information – IT Director [email protected]

PERFIX will review the request or complaint confidentially and take appropriate action where necessary.

15. Cookies and Similar Technologies

PERFIX’s website may use cookies or similar technologies that are necessary for website operation, security or to improve the user experience.

Where technologies requiring consent are used, appropriate mechanisms should allow users to express their choices in accordance with applicable requirements.

You may also configure your browser to control certain cookies. Disabling certain cookies may affect the operation of some website features.

16. Links to Other Websites

Our website may contain links to websites operated by third parties. PERFIX is not responsible for the privacy practices of external websites. We recommend reviewing their privacy policies before providing them with personal information.

17. Changes to This Policy

PERFIX may update this Privacy Policy to reflect changes in our practices, technologies or legal requirements. The current version will be posted on our website and will indicate the date on which it was last updated.

18. Contact Us

For questions regarding the protection of your personal information:

PERFIX inc.
Person Responsible for the Protection of Personal Information – IT Director
645 Curé-Boivin Blvd.
Boisbriand, Quebec J7G 2J2
Canada
Email: [email protected]
Telephone: 450-435-0540